Why Choose RMBW? Our 10-Point Competitor Advantage...
Click on on one our 10-points below to learn more.
1. No Contracts to Sign
Unlike most of our competitors, we don't believe that you should be required to sign a long-term contract to enjoy our service. Whether you are interested in our Bottled Water Service, or renting one of our Water Filtration Systems, we stand behind our service on a day-to-day basis. If, at any time, you are not 100% satisfied with our service and/or our product, we believe that you should have the right to immediately cancel your service with no further obligation.
2. Free 30-Day Trial
"Have a Drink on Us!" We are so confident that you will enjoy our water and service, that we will provide you with 30 days of free cooler rent and 2 free bottles of water just to try us out. While most of our competitors promote their version of a "free offer," most come with the stipulation that you sign a 1-year contract in order for you to get 30 days free. RMBW's offer is truly a free offer, with no hidden obligations.
So go ahead and give us a try — there is simply nothing to lose!
(Please be aware that a $6.00/bottle deposit will be charged to your account--however, it is 100% refundable upon the return of our bottles).
3. Next Day Service Guarenteed
Have you ever had bottled water service in the past, and run out of water prior to your next scheduled delivery day? Trying to get a next day "special delivery" is nearly impossible with some of our larger competitors. But that's never a problem at RMBW. We guarantee next day delivery if you run out early--and, if we ever fail in that effort, we will give you 2 free bottles for your inconvenience!
4. Locally Owned and Operated
Why is that Important? Our owners are not only involved in the day to day operations of the business, but also actively involved in the community that we serve. RMBW is involved in several of the area's chamber of commerce's, including the South Metro Denver Chamber, the Highlands Ranch Chamber and the West Metro Chamber. Our company and its owners remain very committed to the local community--donating 1000's of gallons of water each year to many local, non-profit organizations and events.
5. Customer Service Department
While serving several thousand customers each day, we have been known (on a rare occasion) to make a mistake. We don't pretend to be perfect, but we pledge to fix those rare mistakes in a friendly and courteous manner. Because we are locally owned and operated, you'll never have to dial an (800) number and speak to a customer service rep that might be on the other side of the country. From 7:30 am to 5:00 pm , you can always call and speak to one of our knowledgeable, and friendly customer service reps. And if there ever comes a time when your problem isn't handled to your expectations, all you need to do is ask to speak to one of our owners--and they will make every effort to make things right.
6. 27 Years of Operation
Ok, so we haven't been around for 150 years, however, we are very proud of our 27-year track record. When choosing RMBW, you have the confidence of working with a company with a proven track-record and one that is certainly not a "fly-by-night" operator. We are proud to be a member of Tom Martino's exclusive referral list at Troubleshooter.com. We have an immaculate record with the Better Business Bureau, and are proud of the fact that every month, a good percentage of our new customers come from referrals from our existing customers--a statistic we believe speaks volumes about our company.
As a result of our commitment to quality and customer service, we have experienced 27 years of continuous growth! From a modest beginning, when we had 1 employee and served several dozen customers, we have grown to 30 employees serving several thousand customers. During 2002, we moved into a newly constructed, state-of-the-art bottling facility that will provide us with plenty of room for our future growth. So, although we might not be the oldest player in town, we clearly have a proven track record that you can feel confident about.
7. Quality of Coolers and Equipment
At RMBW, we use only the highest-quality water coolers in the industry. All of our coolers are commercial grade units. We only supply coolers that have stainless steel reservoirs, unlike many of the cheaper models that use plastic reservoirs--which can often leave a "plastic-like" taste to your drinking water.
8. Water-Safe "Spill Proof" Bottles and Coolers
Since our beginning, Rocky Mountain Bottled Water Co. has only offered coolers with the Water-Safe, Spill-Proof Design.
With this design, you no longer have to be bothered with the mess of water spilling all over you and your floor when you change the bottles on your cooler. With this system, the cooler automatically "un-caps" the bottle for you-ensuring no spills, and more importantly no contaminants getting into your water.
9. Quality Control of Our Water
The quality control of our water is the highest priority we have at RMBW. It is our mission to provide to our customers, Consistently-Pure, Purified Drinking Water. Our 9-step purification process produces only the purist of water. We verify that purity through: 1) Hourly in-house water analysis and testing; 2) Weekly water testing from an independent, certified lab; 3) Quarterly in depth testing of our bottles, caps and water samples; and 4) Annual Chemical Analysis of our water by an independent, certified lab. We are subject to various state and federal inspection agencies and have always scored at the
10. Always Competitively Priced
We understand that pricing is always an important element of a buying decision--but hopefully not the only criteria. In comparing our pricing to that of our competitors, you will notice that we are always very competitively priced. In most cases, our bottle price is between 30-70 cents less than that of our competition. It has never been our policy or intention to be the "cheapest game in town," so, from time to time you might find a slightly lower price from one of our competitors. However, based on the above-mentioned competitive advantages, we do believe that dollar for dollar, RMBW will always remain the best value in town!